Cross Border Therapy Tool

Practicing Psychotherapy Across Borders

Cross-border psychotherapy practice involves a therapist physically located in one province, territory, state or country, and a client who is located in another.

  • Introduction

    Introduction

    CRPO’s most frequent practice advice topic is cross-border psychotherapy practice. This involves a therapist physically located in one province, territory, state or country, and a client who is located in another. This questionnaire can help the reader think about which rules apply to their situation.

     

    Disclaimer: This analysis tool does not replace professional judgment and legal advice. CRPO does not provide legal advice and cannot speak for other authorities, which may have their own position on cross-border psychotherapy. CRPO registrants are always accountable for meeting the Professional Practice Standards for Registered Psychotherapists. In particular, CRPO has developed detailed guidance on electronic practice linked below.

  • Is the therapist a CRPO registrant?

  • Is the registrant physically present in Ontario?

  • Is the client physically present in Ontario?

  • The registrant and client are both physically present in Ontario. There do not appear to be any inter-jurisdictional practice issues to consider.

  • The registrant must consider whether there are any restrictions in the client’s jurisdiction on the registrant’s ability to provide services to the client. For example, is there a restricted title the registrant cannot use or advertise in the client’s jurisdiction without being registered there?

     

    Additional considerations may include:

     

    • whether the client normally resides in Ontario and is only temporarily out of province;
    • how often the registrant provides services to out-of-province clients; and
    • whether the registrant is specifically advertising to clients in a particular jurisdiction outside Ontario.

     

    Registrants are advised to obtain legal advice or contact the regulator in the jurisdiction in which the client resides.

  • Is the client physically present in Ontario?

  • CRPO registrants are able to provide services to clients in Ontario through their registration with CRPO. There is no requirement to live or work in Ontario as a CRPO registrant.

     

    While the client is in Ontario, the registrant is not. The registrant should inquire into which laws impact their practice in the location where they are physically located.

  • Neither the registrant nor the client are in Ontario. The registrant and client might be in the same jurisdiction outside Ontario, or they might be in two different jurisdictions outside Ontario.

     

    The registrant must consider whether there are any restrictions in either the therapist’s or the client’s location on the ability to provide services to the client. For example, is there a restricted title the registrant cannot use in the client’s jurisdiction without being registered there?

     

    Additional Information:

     

    Registrants are advised to obtain legal advice or contact the regulator in the jurisdiction in which the therapist and client reside to develop an understanding of any requirements that may apply. Because the therapist is a CRPO registrant, they are required to meet CRPO practice standards and are accountable for their conduct, even if they and the client are both located outside Ontario.

  • Is the therapist currently in the process of fulfilling the requirements to register with CRPO (for example, are they a student in a psychotherapy program)?

  • Is the trainee therapist physically present in Ontario?

  • Is the client physically present in Ontario?

  • The trainee therapist and client are both physically present in Ontario. There do not appear to be any inter-jurisdictional practice issues to consider.

     

    Individuals who are training to become Registered Psychotherapists are permitted to perform the controlled act of psychotherapy in Ontario as long as they do so under the supervision of a CRPO registrant who is qualified to provide clinical supervision. The trainee must not use the title “psychotherapist.” Students may still receive clinical supervision from another psychotherapy-practising professional* (as long as the supervisor meets the definition of clinical supervisor). However, that supervision will not enable the student to perform the controlled act of psychotherapy.

     

    * The other professions who are permitted to provide psychotherapy services in Ontario are registrants of College of Psychologists of Ontario, Ontario College of Social Workers and Social Service Workers, College of Nurses of Ontario, College of Occupational Therapists of Ontario, and College of Physicians and Surgeons of Ontario.

  • While the trainee is physically present in Ontario, the client is not. The trainee should consider whether there are any restrictions in the client’s jurisdiction on their ability to provide services to the client. For example, is there a restricted title the trainee cannot use or advertise in the client’s jurisdiction without being registered there? Is there a restricted practice or controlled act the trainee therapist cannot perform in the client’s jurisdiction without being registered there?

     

    Trainees are advised, in collaboration with their training program, to obtain legal advice or contact the regulator in the jurisdiction in which the client resides to develop an understanding of any requirements that may apply.

  • Is the client physically present in Ontario?

  • While the trainee is not in Ontario, the client is. Because the trainee is fulfilling requirements to join CRPO, they are permitted to perform the controlled act of psychotherapy in Ontario as long as they do so under the supervision of a CRPO registrant who is qualified to provide clinical supervision. The trainee must not use the title “psychotherapist.” The trainee should inquire which laws impact their practice in the location where they are physically located.

  • While the trainee is physically present in Ontario, the client is not. The trainee should consider whether there are any restrictions in the client’s jurisdiction on their ability to provide services to the client. For example, is there a restricted title the trainee cannot use or advertise in the client’s jurisdiction without being registered there? Is there a restricted practice or controlled act the trainee therapist cannot perform in the client’s jurisdiction without being registered there?

     

    Trainees are advised, in collaboration with their training program, to obtain legal advice or contact the regulator in the jurisdiction in which the client resides to develop an understanding of any requirements that may apply.

     

    Other relevant resources:

     

    Out of Province: I practise in Ontario but have a client outside of Ontario who wants to work with me

  • Is the therapist physically present in Ontario?

  • Is the client physically present in Ontario?

  • This does not appear to be a cross-border practice situation. The client and therapist are both in Ontario. The therapist is not a CRPO registrant. Unless the therapist is registered with one of five other Ontario regulatory bodies* whose registrants practise psychotherapy, the therapist cannot:

     

    • use the title “psychotherapist”, “Registered Psychotherapist” or any abbreviation or variation thereof in any language;
    • hold out as qualified to practise as a psychotherapist in Ontario (no matter what title is used); or
    • perform the controlled act of psychotherapy.

     

    * The other professions who are permitted to provide psychotherapy services in Ontario are registrants of College of Psychologists of Ontario, Ontario College of Social Workers and Social Service Workers, College of Nurses of Ontario, College of Occupational Therapists of Ontario, and College of Physicians and Surgeons of Ontario.

     

  • This situation involves a non-CRPO registrant in Ontario who is providing services to clients in other provinces or countries. Unless the therapist is registered with one of five other Ontario regulatory bodies* whose registrants practise psychotherapy, the therapist cannot:

     

    • use the title “psychotherapist”, “Registered Psychotherapist” or any abbreviation or variation thereof in any language;
    • hold out as qualified to practise as a psychotherapist in Ontario (no matter what title is used); or
    • perform the controlled act of psychotherapy.

     

    Because the client is not in Ontario, CRPO will determine based on individual circumstances whether any action is warranted. Relevant factors may include, but are not limited to, whether:

     

    • there are reports of client harm;
    • the individual is regulated in another jurisdiction;
    • the individual is using a restricted title or performing the controlled act of psychotherapy; and
    • the individual appears to be evading regulatory requirements.

     

    The therapist should consider whether they need to and are qualified to register with CRPO.

     

  • Is the client physically present in Ontario?

  • The therapist is not in Ontario but the client is. In Ontario, non-registrants cannot use the title “psychotherapist” or hold themselves out as a psychotherapist (unless they are registrants of one of five other Ontario professions that practise psychotherapy). If the therapist uses the title or holds themselves out as a psychotherapist in their home jurisdiction, and their connection to Ontario is insignificant, CRPO will not take the position that they are using the title or holding out in Ontario. However, if the therapist’s connection to Ontario is substantial (e.g., advertising focuses on Ontario, a significant number of clients are in Ontario, or the therapist is regularly physically present in Ontario), they would not be able to use the title psychotherapist or hold themselves out as a psychotherapist unless they become regulated in Ontario.

     

    Non-registrants cannot perform the Controlled Act on clients in Ontario, except in cases of emergency or where another exception applies (e.g., indigenous or spiritual healing). If a practitioner is a regulated counselor or psychotherapist in another province, territory, state or country, CRPO will consider this as a mitigating factor. Because the practitioner is already accountable to another regulator, CRPO will generally not take action against that individual for providing infrequent e-therapy to a client who is located in Ontario.

  • In this situation, neither the therapist nor the client are in Ontario. The therapist is not a CRPO registrant. CRPO does not have jurisdiction or a position regarding this situation.

Related Resources

For additional information, see the resources below.

  • Professional Practice Standards

    Standards & Regulations for Registered Psychotherapists

    The practice standards deal with issues of general professionalism and conduct, such as conflict-of-interest, confidentiality of client information, consent and record-keeping.

    Read more here
  • Electronic Practice

    Professional Practice Guideline

    This provides additional information that may be helpful to registrants who currently provide, or who are considering providing psychotherapy services or clinical supervision using electronic communications technologies.

    Read more here
  • Registrant Requirements

    Requirements Overview

    As a new regulatory college, CRPO is not permitted to impose residency or citizenship requirements on individuals who apply to CRPO. Hence it is possible for an individual who resides in another province, or anywhere in the world, to become registered with CRPO.

    Read more here
  • Controlled Act of Psychotherapy

    Understanding the Controlled Act of Psychotherapy

    The 14 controlled acts are inherently risky and should only be performed by a properly qualified professional to ensure client/patient safety. The controlled act of psychotherapy is one of these legally restricted acts.

    Read more here
  • Clinical Supervision Information

    Supervision Requirements

    See who can provide clinical supervision to students, qualifying members and others.

    Clinical Supervision
  • Practice Matters

    Out of Province: I am not in Ontario, but I have a client in Ontario who wants to work with me.

    CRPO does not require practitioners who reside in another jurisdiction to become registered in order to work with a client in Ontario.

    Read more here
  • Practice Matters

    Out of Province: I practise in Ontario but have a client outside of Ontario who wants to work with me

    Whether a client resides in Ontario or in another jurisdiction, registrants may provide services using communications technologies.

    Read more here
  • Registrant Requirements

    Out of Province Registrants

    See the Out of Province Registrants section.

    Read more here

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