Practice Matters

Topics of Interest to Psychotherapy Service

Practice Matters is an occasional posting about timely, clinical topics of interest to psychotherapy service. Topics are generated by the Practice Advisory service, providing information for registrants on various topics that emerge as key trends.

Practice Matters

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  • Practice Matters Standard 1.6: Conflict of Interest and Standard 1.7 Dual Relationships – Working in Small Communities

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  • Practice Matters Standard 3.1: Confidentiality – Limits to Confidentiality

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  • Practice Matters Standard 3.6: Complaints Process – Clients’ Right to Complain

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  • Practice Matters Standard 4.2: Practising with Clinical Supervision – Supervision Frequency

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  • Practice Matters Standard 5.1: Clinical Records – Language of Records and Access to Joint Therapy Records

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  • Practice Matters Standard 5.2: Requests for Reports - Writing Reports

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  • Practice Matters College Communications

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  • Practice Matters I’m registered with CRPO and another college. As a dually-registered practitioner, what do I need to know?

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  • Practice Matters Applied Behaviour Analysis (ABA) regulation in Ontario

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  • Practice Matters Will Insurance Cover This?

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  • Practice Matters Use of Terms, Titles, and Designations

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  • Practice Matters I’m waiting for my application to be approved by CRPO – What can I call myself?

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  • Practice Matters Can an RP provide individual therapy to members of a client’s family?

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  • Practice Matters Dual practice: Can I incorporate non-psychotherapeutic activities in my practice?

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  • Practice Matters Can I sell third-party content, or other products, on my website?

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  • Practice Matters Self-Referral: I work for an agency and a private practice. Can I refer the client of an agency to my private practice? 

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  • Practice Matters Online referral services

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  • Practice Matters Out of Province: I practise in Ontario but have a client outside of Ontario who wants to work with me

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  • Practice Matters Out of Province: I am not in Ontario, but I have a client in Ontario who wants to work with me

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  • Practice Matters Can I integrate artificial intelligence (AI) chatbot technology into my practice?

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  • Practice Matters Implementing Electronic Practice 

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  • Practice Matters What platform should I use if I decide to provide services over videoconferencing?

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  • Practice Matters Selecting a Communications Platform for Electronic Practice

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  • Practice Matters Does CRPO approve clinical supervisors or supervision training? 

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  • Practice Matters Complaint: Who is responsible in the event of a complaint – the supervisee or the supervisor?

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  • Practice Matters Record Keeping: Is it preferable to keep paper or electronic files?

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  • Practice Matters Missing Persons: Can police access my records when handling a missing persons case? 

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  • Practice Matters Health information custodian and health information custodian successor

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  • Practice Matters Incomplete records – Who is responsible?

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  • Practice Matters Are CRPO registrants required to charge HST?

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  • Practice Matters I am an RP and I am opening a private practice. I’m confused about fees and billing. How much should I be charging my clients?

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  • Practice Matters Promotions, package deals, and discounts

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  • Practice Matters When preparing invoices and receipts for insurance billing purposes, what name(s) should be included? 

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  • Practice Matters My client asked if I could provide an insurance receipt so they could access the funds ahead of time to pay for services. Is that permitted?

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  • Practice Matters Do I need to / Can I include my supervisor’s name on receipts?

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  • Practice Matters Can an RP enter a supervisory relationship so clients can claim insurance benefits and therefore access services?

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  • Practice Matters Can I offer a client a sliding scale even if the services are covered under the client’s health benefit plan?

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  • Practice Matters Administrative staff and billing

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  • Practice Matters An insurance provider has asked me to verify information on a claim. What do I do next?

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  • Practice Matters What happens to my clients and clinical records if I’m suddenly no longer able to practise?

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  • Practice Matters My employer’s policies clash with CRPO’s practice standards. Which one should I follow?

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  • Practice Matters Professionalism in business relationships

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  • Practice Matters Can a student work in an employment or private practice setting, if they are a CRPO registrant?

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  • Practice Matters Options for Clients When an RP Leaves a Group Practice

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