This article was updated in September 2024
Setting Fees
As outlined in the Professional Practice & Jurisprudence for Registered Psychotherapists, “CRPO does not regulate the amount of fees registrants charge, as long as they are not excessive (e.g., so high that they exploit a client’s or a supervisee’s dependency on the registrant).” For additional information regarding fees, consult the Professional Practice Standards, Standard 6.1: Fees.
Billing and Receipts
Many registrants, especially those in private practice, collect payment after each psychotherapy session and issue a receipt to the client. The College has information on financial record-keeping, including billing and receipts, in the Professional Practice Standards, Standard 5.3: Issuing Accurate Documents and Standard 5.5: Financial Records. Registrants must provide clients with accurate records and other documents, including invoices, bills and receipts.
In short, receipts should include:
- the registrant’s name that is recorded in the College’s Public Register;
- the registrant’s title conferred by the College and registration number;
- amount paid;
- date the service was provided;
- type an and duration of services provided; and
- full name and address of the client.
Registrants are expected to be accurate, transparent and reasonable in their fee and billing practices. For example, if a registrant works with associates, it should be clear which psychotherapist saw the client.